****** is going off on me being extremely rude and accusatory telling me this and I say that is not true, were you there? He was extremely nasty and completely unknowledgeable about the whole incident! Then to make put the cherry on the cake, he tells me that I couldnt rerun anything due to excessive returns! And that was it, I stormed out the store to file this complaint. I am SHOCKED and angry that this is happening yet again! So not only did this woman ******* lie and say that was why I got upset but she lied to other associates and another manager saying thats why I got upset when *** went into that store many times and know the policy. I cant even finish what ** saying and he starts accusing me of being rude and getting mad because of their 60 day policy. JI got to this Sephora store after I vowed to NEVER return because of a previous incident with a very rude employee but I needed to make a return for an item I got the last time I went when I last went, it is also raining and its the closest store to me, I go in the store and am looked at funny and rude by the same woman I wrote a complaint about ******* and the other manager named ******.
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